Terms and Conditions

Welcome to LuxeShineUp.com (“we”, “us”, “our”), the premier luxury car wash on luxeshineup.com. These Terms and Conditions (“Terms”) govern your use of our services at Grossmünster Church, Marktgasse 1, 8001 Zurich, Switzerland.

1. Scope of Services

We provide premium hand washing, detailing, waxing, and interior cleaning tailored for high-end vehicles.

2. Booking

To schedule an appointment, please use our contact form. Appointments are subject to availability and confirmation.

3. Pricing and Payment

All prices are quoted in CHF and exclude applicable taxes. Payment is due at the completion of services; we accept major credit cards and electronic payments.

4. Cancellation and Refund Policy

Full refunds are available for cancellations made at least 12 hours before the scheduled appointment. Cancellations within 12 hours incur a 50% service fee. No-shows are not eligible for refunds.

Extended Refund Policy

We stand behind the quality of our services. If you are not completely satisfied, you may request an extended courtesy refund within 60 days of the service date. To qualify, please return the vehicle for a quality check and provide proof of purchase. Each request is reviewed individually, and approved refunds will be processed to the original payment method within 14 business days.

5. Liability

We are not responsible for pre-existing damage or defects. Our liability for any damage resulting from our service shall not exceed the amount paid for the service.

6. Privacy Policy

Your personal data is processed in accordance with our Privacy Policy, available on luxeshineup.com.

7. Contact Information

Address: Grossmünster Church, Marktgasse 1, 8001 Zurich, Switzerland

Phone: +41792225229

Business ID: CHE-911.976.482

Effective Date: January 1, 2024